Shipping & Returns Policy (USA)

Thank you for shopping with Teski First! We’re committed to providing a smooth and reliable shopping experience for all our USA customers. Please review our updated shipping and return policy below.

Processing Time

Orders are processed within 1 business day after payment confirmation. Weekends and U.S. public holidays may cause minor delays.

Shipping Method

We ship all orders via trusted U.S. courier partners such as UPS, FedEx, or USPS to ensure safe and fast delivery. Once dispatched, you’ll receive a tracking number by email.

Delivery Time

• Within the United States: 2–5 business days after dispatch
• International Orders: 7–14 business days (depending on destination and customs)

Note: Delivery delays may occur during holidays or due to weather or carrier issues.

Return Policy

Your satisfaction is our top priority. We offer a 14-day return policy for all U.S. customers. If you’re not fully satisfied with your purchase, you can return it within 14 days of receiving your order.

To start a return, please contact us within 14 days of delivery. Once approved, you’ll receive a return shipping label and instructions. Refunds are processed within 10 business days after we receive and inspect the returned item.

Exceptions to the Return Policy

• Used, damaged, or altered products
• Items missing accessories or original packaging
• Sale or clearance items

How to Return a Product

1. Contact our U.S. support team within 14 days of receiving your order.
2. Provide your order number and reason for return.
3. We’ll share a prepaid return label and courier instructions.
4. Pack the product securely and drop it off at the nearest courier location.
5. Once received, your refund will be processed within 10 business days.

Refunds

Refunds are issued to the original payment method used during checkout.

• Credit/Debit Card payments: Refunded to the same card account.
• PayPal payments: Refunded directly to your PayPal account.

You’ll receive a confirmation once your refund has been processed.

Contact Us

If you have any questions about shipping or returns, our USA support team is ready to assist you:

📧 teskifirst@gmail.com
📞 WhatsApp +1 971 555 1234

We’re always happy to help.
Thank you for choosing Teski First – Your Trusted USA Sports Store!