Teski First (USA)

At Teski First USA, we want you to love your purchase. If you’re not completely satisfied, we’re here to make returns and exchanges simple and stress-free.

Eligibility for Returns

• You can request a return or exchange within 7 days of receiving your order.
• Items must be unused, unworn, and in original packaging with all tags attached.
• Proof of purchase (order number or invoice) is required for all returns and exchanges.

Non-Returnable Items

• Undergarments, socks, and hygiene-related items.
• Items marked as “Final Sale.”
• Customized or personalized products.

Return Process

1. Contact our support team at support@teskifirst.com or call +1 (555) 123‑4567.
2. Provide your order number, reason for return, and item details.
3. Our team will review and approve eligible returns within 1–2 business days.
4. Once approved, you’ll receive courier instructions for pickup or drop-off.

Refund Policy

• Refunds are processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
• Delivery fees are non-refundable unless the item received was defective or incorrect.

Exchange Policy

• You may exchange your item for a different size or color if available.
• Exchanges are subject to stock availability at the time of request.
• If the replacement item is out of stock, we’ll offer a refund or store credit.

Damaged or Wrong Items

If your item arrives damaged or incorrect, contact us immediately within 48 hours of delivery. We’ll arrange a free replacement or refund after verification.

Return Address

Teski First USA — Returns Department
📍 New York, USA
📞 +1 (555) 123‑4567
📧 support@teskifirst.com