FAQS
Frequently Asked Questions — Teski First USA
What is the shipping time within the USA?
+Orders within the contiguous USA are delivered within 3–7 business days. Alaska and Hawaii may take 5–10 business days. You will receive a tracking number once your order is shipped via FedEx, UPS, or USPS.
Can I return or exchange a product?
+Yes! Returns and exchanges are accepted within 7 days of receiving your order, provided the items are unused, unworn, and in original packaging. Refunds are processed within 5–10 business days.
Do you offer international shipping?
+International shipping is available to select countries. Delivery times and customs duties vary depending on the destination.
What payment methods are accepted?
+We accept major credit/debit cards, PayPal, and other USA-friendly digital wallets. All payments are securely processed through Shopify Payments or our payment gateway.
How can I contact customer support?
+You can reach our USA support team via email at support@teskifirst.com or call +1 (555) 123‑4567. Our operating hours are Monday–Saturday, 9 AM – 6 PM EST.
